All website visitors have free access to information is posted in our website as photos, texts, emails and links. The use of this information is strictly personal and under no circumstances is the use of such information for any other purpose. The reproduction, copying and electronic transmission are Strictly prohibited for all or part of this website without the written permission of the tzortzakistravel.com.

The www.tzortzakistravel.com website is owned and operated by Eleytheria Tzortzaki – George Tzortzakis G.P with distinctive title TZORTZAKIS TRAVEL in Greece and its offices are located in Sitia (Crete), Alexander Papanastasiou 17, PO 72 300, with VAT 998792289, authorized from EOT with code 1040E60610122001.

Terms of Use & Privacy Policy

The  use of the site should be used exclusively for lawful purposes and in a way that does not restrict or prevent its use by others. Visitors must use the website in compliance with the law, fair practice and the present terms, and to refrain from acts or omissions that might cause damage or malfunction to this, affect or jeopardize the provision of tzortzakistravel.com.

Privacy Protection

Data collected on the site are the necessary in order to complete a reservation, to complete the necessary details in accordance with the law and new tax forms and to be able to contact  you when it is necessary.The elements remain in the company and in no way distributed , shared with third parties or used for purposes other than the above.Tzortzakis travel agency subject to the terms of this section and the relevant provisions of Greek (Law 2472/1997 to protect the individual from the protection of personal data as supplemented by the decisions of the President of Personal Data, PD 207/1998 and 79/2000 and Article 8 of Law 2819/2000) and European law (Directives 95/46/EC and 97/66/EC).
The company Tzortzakis Travel act in accordance with current legislation and aims to better application of good practice on the Internet.

In order to communicate with the visitor Tzortzakis Travel( for reservation or tickets) we need: Name – Phone – E-mail, which are retained in the archives of the company.
Tzortzakistravel.com strives to keep your information accurate and to use it appropriately. We do not process personal information for any purpose other than the purposes for which is collected or authorized without your prior consent. Furthermore, our technology, analytics and reporting processes help us to maintain data that is relevant, accurate, complete and reliable for its intended use.

Cookies

The www.tzortzakistravel.com  does not use cookies when the user is browsing the website..

Links to other sites

The www.tzortzakistravel.com contains links to other websites which are are not controlled by itself but by third parties authorities. Under any circumstances tzortzakis travel agency is responsible for the Terms of use and the Privacy policies of these websites.

IP Addresses

The IP address that PC has in order to have access to the Internet and then www.tzortzakistravel.com is used only for statistical purposes and malicious attacks to the www.tzortzakistravel.com.

General terms for the protection of personal data

The tzortzakistravel.com treats all personal information confidential and shall not transfer to any third party (natural or legal person) for any reason except the relevant provisions of law and the relevant authorities.
The www.tzortzakistravel.com maintain records of personal data, which dispatches the visitor / user, the contact form or when booking the ticket, solely for communication purposes.
The visitor / user may contact the company to check for the existence of a personal file, correct, change or deletion.

Terms and Conditions

The www.tzortzakistravel.com provides a portal, which offers travel products and services. The www.tzortzakistravel.com intermediary booking services (flights, car rentals, hotels, ferry tickets and other tourist services) offered by the organizers mentioned / providers of each tourist service.
The detention of goods or services through the website www.tzortzakistravel.com is possible only if there is availability of the product or service.
If the reservation is made, the contract drawn up solely binding between the user and the provider of that product or service.
Providing www.tzortzakistravel.com consists exclusively of mediation between users and providers and the liability is limited only to the fulfillment of that benefit. The www.tzortzakistravel.com does not organize its own trip. To fulfill the agreements made through the .tzortzakistravel.com liable solely by the provider. The user should consult the General Terms and Conditions of the organizerse.

Confirmation of the reservation and dispatch of travel documents

When booking via the website www.tzortzakistravel.com the user will receive from www.tzortzakistravel.com or directly from the provider the confirmation for the booking by e-mail (e-mail).

The user can IMMEDIATELY check the accuracy of the confirmation (name, date of departure, destination, etc.) and to inform the www.tzortzakistravel.com for any mistakes made during the registration. Errors are listed at the end of the workday in which the entry was made the reservation by the user will not be considered.In no way we can guarantee that the www.tzortzakistravel.com error correction is possible even at no cost and timely information from the user. Many providers and especially low cost airlines make no errors corrected after inclusion of the reservation by the user. Noted that the late reporting of errors or the inability to correct them in no way entitle withdraw from the contract.

The flights are sent to the user as electronic tickets (e-ticket) by e-mail (e-mail). They can also be obtained from the offices of www.tzortzakistravel.com cards boarding (boarding pass) issued by the relevant machines in the airport or check – in the particular company.
The ferry tickets are sent to the customer by post, courier, with a corresponding charge or can be delivered from its offices www.tzortzakistravel.com. In exceptional cases can be received by the shipping company’s kiosk at the departure port (usually located inside the gate of the ships). In this case the customer will receive via e-mail the reservation code.
The www.tzortzakistravel.com not responsible for lost tickets and travel documents sent by post.
If reservations for hotels or rental cars are not sent papers. The user receives a simple e-mail with the reservation. In this case the user supplies print the confirmation received from the www.tzortzakistravel.com together and voucher (if applicable) directly to the hotel or car rental agency.

Prices

The fee for mediation www.tzortzakistravel.com included in the total price of the service or product.
www.tzortzakistravel.com informed about the prices of travel products and services from the provider. For price changes from the provider www.tzortzakistravel.com has no responsibility.
The www.tzortzakistravel.com is not responsible for any detention charges imposed by the provider in case of cancellations or service. These fees are borne solely by the user.

Buying tickets from low cost airlines usually refers only to simple fare and are not included in the stated price of the luggage. The detention of luggage can be done by completing the reservation in addition to the price set by each airline. If the customer decides ex-post (after having finished the book) to bag add then there will be costs € 5,00 luggage from www.tzortzakistravel.com, additional costs will be charged by the airline.

Payments methods

The payment methods listed on the website of www.tzortzakistravel.com separately for each product or service. We accepted only those listed on the website payment methods. Note that most accepted credit card types with the same charge. For some services credit card information will be used as collateral for the reservation. In some cases the user will receive the final booking confirmation and account for the repayment by the provider, who (account) may be paid by credit card, in cash or through bank account. If paying via foreign credit card require the written consent of the cardholder.
If the method of payment is by credit card or charge the whole amount including the corresponding charge of the bank is to complete the reservation. If payment is by bank deposit, usually given 24 hours maximum time limit for making deposit the entire amount, and always before 12:00 the next day.
Prior to the payment of the price www.tzortzakistravel.com no obligation to transfer the tickets or other travel documents to the user. In any case, the client’s obligation to pay the price for its services and products ordered, remains.
The www.tzortzakistravel.com may invite the user to produce any evidence relating to the home address or a copy of his credit card or bank account deposit slip via fax or mail before the final version of the ticket.
The www.tzortzakistravel.com has the right to send the tickets, reservation confirmations, vouchers or other travel documents only to the address stated in the user bank in the issuer’s credit card.

Cancellations and  changes

The ability to change or cancel a ticket, a trip or a different product or service provided www.tzortzakistravel.com, subject to conditions set by each provider.
The costs may occur when changing or canceling a travel service, which is determined by the conditions of each provider shall be borne solely by the user.
If the provider gives the user the right to cancel or change the selected product or service, a user who wishes to make any changes or cancellations, are obliged to inform in writing the www.tzortzakistravel.commeso e-mail at www. tzortzakistravel.com or by fax at +30 28430 29211 informing about the request. If the order cancellation / change sent outside working hours then the days of receipt of the order will be considered the next business day.
Cancellation or partial cancellation of a reservation, a trip or a different product or service made by the user through www.tzortzakistravel.com, www.tzortzakistravel.com of the fee for mediation is non-refundable and there is a fixed charge follows:
– Flights: € 15,00 for each domestic ticket and € 25,00 for tickets outside the cancellation fee plus the airline if it arises.
– Ferry Tickets: € 3,00 per ticket cancellation fee plus the shipping company if it arises.
– Hotels / Cars: Only the cancellation fee if the provider shows.
In case of change of a booking a trip or a different product or service made by the user through www.tzortzakistravel.com, may be obtained by paying additional user fees reprint.

Refund policy

The date for a refund from canceled depends on the type of service.

In particular, cancellation or change on airline tickets, the refund will be made ​​if the airline itself has progressed with the refund process.The refund to the customer will be held earlier than the end of the month following the date of cancellation. For possible delays due tothe airline, the www.tzortzakistravel.com not responsible.
The refund on the remaining services www.tzortzakistravel.com, will be made after 30 days from the date of cancellation.

Rejection of reservation

The www.tzortzakistravel.com has the right to reject orders for the reservation entered by the user, if he violated the terms of use of the site.